Why Book Through a Cruise Travel Agency
When we created Fraser Campbell Travel, our mission was simple: to deliver exceptional, knowledgeable, and genuine service to discerning travellers booking their next cruise holiday.
Having worked within the cruise industry, we saw first-hand how often guests would arrive onboard with expectations that didn’t quite align with the reality of their experience. It was frustrating for them, and for us. Many times, these travellers had booked through generalist travel agencies, who, while excellent at villas, flights, and ski trips, simply couldn’t offer the depth of expertise that cruising demands. With cruise holidays representing just 0.91% of the UK’s total holiday market revenue in 2024, it’s understandable that for many agencies, cruise isn’t a top priority.
But at Fraser Campbell Travel, cruise is not just part of what we do, it’s our passion, our specialty, and our priority.

Even among agencies that focus on cruise, the sheer variety of ships, destinations, onboard concepts, and booking conditions can be daunting. That’s why working with a highly specialised agency matters. When you reserve your voyage through a cruise-focused agency like Fraser Campbell Travel, you are speaking with experts who not only know the product but live and breathe it. Our team’s first-hand experience allows us to offer honest insights, tailored recommendations, and thoughtful answers to all your questions ensuring you book a holiday that fits you perfectly.
Booking through a cruise-specialist agency also often opens the door to valuable benefits. Thanks to our strong relationships with the cruise lines, our clients may enjoy perks like onboard credits, exclusive events, or added amenities that simply aren’t available when booking direct. It’s always worth asking what extra touches may be available and with Fraser Campbell Travel, we’re happy to ensure you enjoy every advantage possible.
When building Fraser Campbell Travel, we wanted to go beyond even these advantages. We envisioned an experience where your holiday begins long before you board the ship. That’s why we created our private membership programme – offering elevated status, loyalty rewards, and personalised touches to celebrate and thank our loyal clients. Our Concierge Service was designed to provide seamless, knowledgeable support from the moment you first dream about your trip until the day you return home. And to make your journey feel even more special, we’ve introduced tailored gifts and amenities – thoughtful details that create a warm, luxurious experience before, during, and after your holiday.
If you would like to learn more about becoming a member of Fraser Campbell Travel, or if you’re ready to start planning your next remarkable cruise holiday, our Concierge Team would be delighted to assist. Let’s start designing your unforgettable voyage today.